At time Windows Update can become stuck or unstable. Here's s few tips on troubleshooting Windows Update (I'm using Windows 7 as my reference).
Clearing Download Cache
Stop Service:
net stop wuauserv
Delete only the %windir%\Software Distribution\Download folder
Resetting Windows Update History
Stop service:
net stop wuauserv
Delete Entire %windir%\Software Distribution Folder
Resetting all Windows Update Components (The Nuclear Option)
Stop all Windows Update related services:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Some References on Windows Updates
Microsoft.com: How do I reset Windows Update components?
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