Wednesday, September 10, 2014

SETTINGS: Gmail IMAP and SMTP Settings - Google Mail

When using IMAP and SMTP for Gmail Mailboxes in Outlook 2010, you will need to manually set the "Incoming server (IMAP)" port and the Outgoing server (SMTP) server settings for sending mail through Gmail from any email program are:

Incoming Server (IMAP)
--Gmail IMAP Address: imap.gmail.com
--Gmail IMAP Port: 993
--GMail Encrypted Connection: SSL

Outgoing server (SMTP)
--Gmail SMTP address:  smtp.gmail.com
--Gmail SMTP port:  587
--Gmail Encrypted Connection: TLS

Gmail User name and password Information
--Gmail IMAP and SMTP user name:  The full Gmail address (e.g. myemailaddress@gmail.com)
--Gmail IMAP and SMTP password:  Your Gmail password


Tuesday, September 9, 2014

[SOLUTION] Android Error - Trusted Credential Store Password

   While installing an encryption certificate from my email provider on Android, my phone suddenly asked me to "Type the password for credential storage".  I have never set a "credential storage" password or installed a certificate before, so this seemed very strange.  I tried my lockscreen password, 0000, 1111, 1234, etc...but nothing worked.


    With a little persistence, I decided to clear my lockscreen password to nothing and then try to install the certificate again.  My device prompted me to set a 'new' lockscreen password, which I did and then the email certificate installed successfully.

Bingo!

P.S. - My email provider uses Exchange ActiveSync as their backend...if that matters.

Tuesday, August 5, 2014

[SOLUTION] "Out of Memory' (Error 1416) When Saving Visio 2010 Drawings with Embedded PDF's

PROBLEM: After creating a Visio 2010 drawing and embedded PDF's, you receive an error: "Out of Memory' when saving the drawing.  The exact message reads:

An error (1416) occurred during the action Save.
There is not enough memory to complete the requested action.



SOLUTION: There is a bug in the way Visio 2010 handles PDF's and automatically "groups" them.

  1. Select the PDF(s) in your Visio drawing
  2. Click the Group menu item
  3. Select Ungroup


You should now be able to successfully save the file.

UPDATE: If this does not fix your particular problem, as it does for me, you can also try the following work-around that involves creating a picture file from your PDF and inserting that instead:

Monday, April 14, 2014

Trusted CA Cert for WhatsApp Attachments



I'm selectively enabling CA trusts on my Android phone by disabling all Trusted CA's and then enabling only ones that I need to run on a daily basis. To re-enable WhatsApp attachments (I couldn't download photos anymore) I had to enable ValiCert, Inc. (http://www.valicert.com/). There's three of them listed, but I only needed to enable the first one.


This was a little troublesome because when I went to https://whatsapp.com in by browser, they're using a certificate published by DigiCert...which did not help when I re-enabled it.

Photos are downloading again!

Friday, April 11, 2014

SOLUTION: DPM Service Failed to Start in a Timely Fashion

     After setting up a Microsoft System Center DPM 2012 SP1 server in my main network, I moved it to a remote location. However the DPM service world not start and gave me the errror and related Event Log entries:

DPM failed to communicate with DPMBACK1.mydomain.local.com because of a communication error with the protection agent (ID 53 Details: The service did not respond to the start or control request in a timely fashion (0x8007041D))
Log Name:      Application
Source:        MSDPM
Date:          3/21/2014 4:32:33 PM
Event ID:      976
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:    BACK1.mydomain.local.com
Description:  The description for Event ID 976 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:  The DPM job failed because it could not contact the DPM engine.
     After chasing my tail for a couple of days by trying to install the latest rollup packages (I was unable to because this requires the DPM service to be able to start...), troubleshooting SQL Integration Services, triple checking DNS and routing, NIC drivers, NIC teaming settings, replacing VSS dll's as I've seen in man other blogs, trousbleshooting Internet Access (as seen on technet), then out of frustration moving the server back to the main office (DPM started immediately...so the server is okay), etc...I found a simple registry key that fixed all of my problems.  Here's the instructions:

Apply the ServicesPipeTimeout registry setting: This registry setting helps avoid failures when installing DPM and DPM updates or after moving to a new network with more latency.

  • Launch Registry Editor (regedit) and navigate to the following key:
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
  • Click the Edit menu and select New and DWORD (32-bit) Value
  • Type ServicesPipeTimeout (case-sensitive) for the name and press Enter
  • Right-click the ServicesPipeTimeout DWORD entry that you created and click Modify
  • Select Decimal
  • Type 300000 in the Value data field and click OK
  • Restart the computer

After restarting the server, then I ran the following command to cleanup the DMP database.
dpmsync -sync
SUMMARY: The new network must have had some extra latency...?